Rose Travel Service Co., Ltd (“RTS”) respects your privacy and is committed to protecting your personal information. We ensure that all information provided by guests is kept secure and will not be shared with any third party without your consent, except as required by law.
1. Collection and Use of Information
We collect personal information including your name, email address, phone number, and nationality to:
- Process and manage your tour reservations.
- Communicate with you regarding our tours and services.
- Provide customer support during your travel experience.
- Send promotions, offers, and updates if you have agreed to receive them.
2. Sharing of Information
RTS uses your personal information only for the purposes stated above.
We do not sell, rent, or distribute your personal information to third parties, except:
- When required by government authorities or applicable laws.
- When necessary to provide requested services (such as hotels, transportation providers, or service partners), with your consent.
3. Information Security
We apply appropriate security measures and access controls to protect your personal information. Only authorized staff who need the information to provide services to you are permitted to access it.
4. Payment Security
All online transactions are processed through secure payment systems using SSL encryption. RTS does not store your credit card information. Your payment details are protected by the relevant payment providers and banking systems.